Sabic Review

Sabic’s Vestolen A rely

Sabic’s Vestolen A rely

Frost & Sullivan commends Sabic

Overall, Sabic’s approach in focusing on the overall solution rather than the product alone has played a huge role in customers choosing to partner with it

Frost & Sullivan has presented Sabic with the 2012 European Frost & Sullivan Award for Customer Value Enhancement based on its recent research on the plastics used in water infrastructure in which pressure pipes was a key market.

A leading provider of polyolefin solutions for a wide range of typical applications with a specific focus on the pressure pipe market segment, Sabic’s proactive initiative and in-depth understanding of the pipe manufacturing process has helped it create an ocean of opportunities for the customer to optimise operational efficiencies.

The company’s value chain partnership approach of working closely with the customer to understand unmet needs at each stage of the pipe manufacturing process is clearly demonstrated in its Sabic Vestolen A Rely bimodal HDPE product line.

Sabic Vestolen A Rely grades bring together proprietary knowledge in terms of catalyst, resin and extrusion technology with designs that offer unique properties. This in turn has helped processors optimise the efficiency of their operations depending on the production capacity as well as the size of the pipes. It has also helped in reducing the carbon footprint associated with pipe production.

'By developing customised process-oriented solutions, Sabic has strived to attain a balance between product performance, sustainability and customer expectation,' says Frost & Sullivan senior research analyst Deepak Karthikeyan.

'In a visionary move, the company has streamlined its efforts in the bimodal HDPE pipe market segment according to specific megatrends in the energy and water sectors, which have enabled the company to further strengthen its position in this mature market.'

'The company has always moved ahead of the market by trying to design products that offer advantages not only to the pipe manufacturers but also to contractors and network operators because the Sabic Vestolen A Rely bimodal polyethylene brings to the table, state of the art mechanical properties,' notes Deepak Karthikeyan.

Overall, Sabic’s approach in focusing on the overall solution rather than the product alone has played a huge role in customers choosing to partner with it, increasing its customer base and consolidating its position for the future. In recognition of these factors, Frost & Sullivan is pleased to present Sabic with the 2012 Frost & Sullivan Customer Value Enhancement Award in the European bimodal HDPE market for pressure pipes.

Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. This award recognises the company’s focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion.

Frost & Sullivan’s Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

In Europe Sabic has 12 world-scale production facilities which manufacture polyethylenes, polypropylenes, engineering thermoplastics and chemical products.

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